Privacy Policy
Effective Date: March 8, 2026
Castillo Waters, LLC DBA Kochinos Laundry ("Kochinos Laundry", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our website or services.
This Privacy Policy explains how we collect, use, and protect your information when you visit https://kochinos.com or interact with our services.
1. Business Information
Kochinos Laundry is owned and operated by:
Castillo Waters, LLC DBA Kochinos Laundry
5886 Everhart Rd
Corpus Christi, TX 78413
Email: hello@kochinos.com
Phone: (361) 210-6694
If you have any questions about this Privacy Policy, please contact us using the information above.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when interacting with our website, services, or promotions.
Personal Information
This may include:
- Name
- Email address
- Phone number
- Billing or payment information (when applicable)
Information may be collected through:
- Website contact forms
- Square booking forms
- Facebook lead forms
- Promotional sign-ups
- Laundroworks loyalty or text programs
Payment Information
Payments may be processed through third-party providers including:
- Square
- Laundroworks
Kochinos Laundry does not store full credit card numbers on our servers. Payment information is securely processed by these third-party providers.
3. Automatically Collected Information
When you visit our website, certain information may automatically be collected by our servers and analytics providers, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referral sources
This information helps us understand how visitors use our website and helps us improve our services.
4. Analytics and Tracking Technologies
Our website uses analytics and advertising technologies including:
- Google Analytics
- Facebook Pixel
These technologies help us:
- Measure website traffic
- Understand customer behavior
- Improve advertising effectiveness
- Deliver relevant advertisements
These services may collect anonymous usage data and may place cookies on your device.
You can control cookies through your browser settings.
5. Marketing Communications
If you opt in, we may send promotional communications via:
- SMS/Text messages
These communications may include:
- Promotions
- Discounts
- Event announcements
- Service updates
You can unsubscribe at any time:
- Email messages include an unsubscribe link
- SMS messages allow you to reply STOP to opt out
Standard messaging and data rates may apply.
6. How We Use Your Information
We may use your information to:
- Respond to inquiries
- Process bookings and transactions
- Provide customer support
- Send promotions and updates (if you opt in)
- Improve our website and services
- Monitor marketing performance
- Maintain the security of our business
7. Third-Party Services
We may share limited information with trusted third-party providers necessary to operate our business, including:
- Square (payment processing and booking)
- Laundroworks (laundry payment systems and messaging)
- Google (analytics and advertising)
- Meta/Facebook (advertising and lead forms)
These providers have their own privacy policies governing how they use your data.
8. Security Cameras
For the safety of our customers and property, Kochinos Laundry uses video surveillance cameras on-site.
Security footage may be used to:
- Protect customers and employees
- Prevent theft or vandalism
- Investigate incidents
Footage is stored securely and accessed only when necessary.
9. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of internet transmission or electronic storage is 100% secure.
10. Children's Privacy
Our services and website are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected, we will take steps to delete it.
11. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to the personal information we have about you
- Request correction or deletion of your data
- Opt out of marketing communications
To make a request, please contact us at:
hello@kochinos.com
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements.
Updates will be posted on this page with the revised effective date.
13. Contact Us
Castillo Waters, LLC DBA Kochinos Laundry
5886 Everhart Rd
Corpus Christi, TX 78413
Email: hello@kochinos.com
Phone: (361) 210-6694
Website: https://kochinos.com